Introduction

The Rose Bay Family Medical Centre is an AGPAL accredited general practice.

The Rose Bay Family Medical Centre was awarded Full Unconditional Accreditation by AGPAL in 2000 and re-accredited in 2003 and in 2006, 2009 and 2012. AGPAL (Australian General Practice Accreditation Limited) is the goverening body for General Practice accreditation. This Accreditation reflects the fact that Rose Bay Family Medical Centre has met standards set by the Royal Australian College of General Practitioners. These standards are designed to ensure high quality care is provided in a safe and well-organised way. Recognition by AGPAL demonstrates the commitment of this practice to continually provide comprehensive family medical care to all.

The doctors are experienced in the broad range of general practice. The doctors treat patients with dignity, respects, kindness and courtesy and at the same time practise medicine of the highest ethical standard. They are Vocationally Registered and undergo quality assurance and continuing medical education.

Historical Background

The Rose Bay Family Medical Centre was established by Dr. Theo Penklis in 1989. It moved to its present location in 1998. Dr. Shirine Wong joined the practice in 1997 prior to the expansion to the current site. Dr Raymond Moldovan joined the practice in 2001. Dr David Moddel joined the practice in 2002. Dr. Arthur Huang joined the practice in 2011. Dr. Ethan An and Dr. Adele Loo joined the practice in 2014. This family practice provides high quality family medical care in a homely atmosphere in a convenient location.

Practice Philosophy

The Rose Bay Family Medical Centre is committed to providing comprehensive family medical care to all. The doctors are experienced in the broad range of general practice and have a commitment to quality medical care.

The doctors treat patients with dignity, respect, kindness and courtesy and at the same time practise medicine of the highest ethical standard.
They are Vocationally Registered and undergo quality assurance and continuing medical education as directed by the Royal Australian College of General Practitioners.

All doctors are free to determine whether to accept new patients. No patient is ever refused access to a practice doctor on the basis of their sex, age, religion, ethnicity, sexual preference or medical condition.

Practice Privacy Policy

The Rose Bay Family Medical Centre has a privacy policy that complies with both Federal and State Legislation. The  application of general privacy laws enhances the provision of quality health care. At the Rose Bay Family Medical Centre, we help our doctors manage health information in an ethical and lawful way, consistent with the maintenance of high professional standards and quality practice. A copy of the privacy policy of the Rose Bay Family Medical Centre is available from reception desk on request.

Feedback

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us. For your convenience we have a complaint form. Just ask the receptionist or feel free to use our suggestion box. If you remain dissatisfied, The Health Care Complaints Commission is the NSW Government agency that investigates and processes complaints against health care providers www.hccc.nsw.gov.au